Horizon Revenue Group is committed to safeguarding the privacy and personal data of visitors who interact with our website. This policy explains how information is collected, used, stored, and protected when you access our website.

This Privacy Policy applies to all users visiting our official website:
https://horizonrcms.com/

1. Definitions and Key Terms

Personal Data
Refers to any information that identifies an individual, such as full name, contact number, email address, company details, or other identifiable data.

Website
Refers to the official website operated by Horizon Revenue Group.

Visitors / Users
Anyone who accesses, browses, or uses the services provided through our website.

Age Restriction
Our services are not intended for individuals under the age of 18. We do not knowingly collect information from children.

2. Information We Collect

You may browse our website without sharing personal details. However, we may collect information in the following situations:

  • When you fill out contact or inquiry forms
  • When you request a consultation or demo
  • When you communicate with us directly
  • When you subscribe to newsletters or updates

Collected information may include:

  • Full Name
  • Email Address
  • Phone Number
  • Company Name
  • Business-related Information

Technical data such as IP address, browser type, operating system, and website usage behavior may also be collected automatically.

3. Purpose of Data Collection

We use collected information for purposes including:

  • Providing and improving our services
  • Delivering medical billing and revenue cycle management solutions
  • Customer communication and support
  • Account verification and management
  • Analytics and website performance monitoring
  • Internal reporting and operational improvements

We may occasionally send important service-related notifications. These communications are administrative in nature and are not promotional.

4. Communication & Newsletter Preferences

If you subscribe to our mailing list or communication services, we may send:

  • Industry updates
  • Company announcements
  • Service-related notifications
  • Operational updates

You may unsubscribe from marketing emails at any time using the unsubscribe link provided within the email.

5. IP Address Usage

Your IP address may be automatically logged when visiting our website. This information may be used to:

  • Diagnose technical problems
  • Improve system performance
  • Monitor security
  • Analyze geographic usage trends

6. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance user experience and improve website functionality.

Types of Cookies Used:

  • Session Cookies: Temporary cookies deleted after browser closure
  • Persistent Cookies: Stored on your device to remember preferences for future visits

Cookies may help us:

  • Improve website navigation
  • Personalize user experience
  • Analyze website traffic and engagement

Users may disable cookies through browser settings, although some website features may not function properly.

7. Third-Party Technologies

We may use trusted third-party providers for:

  • Website analytics
  • Advertising and retargeting
  • CRM and communication tools
  • Customer support services

These third parties may use cookies or tracking technologies to collect non-personal usage information.

Horizon Revenue Group does not control how third-party providers manage or process collected data under their own policies.

8. SMS Communication Policy

If you opt in to receive SMS communications from Horizon Revenue Group, your phone number will only be used for relevant business communications, including:

  • Appointment reminders
  • Service updates
  • Account notifications
  • Customer support communications

Message frequency may vary depending on the type of communication requested or initiated by the user.

Standard message and data rates may apply depending on your mobile carrier plan.

You may opt out of SMS communications at any time by replying STOP to any message received.

For assistance, reply HELP or contact us directly through our website.

SMS Privacy Disclosure:
Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

9. Advertising & Behavioral Tracking

We may partner with advertising platforms and marketing providers that display Horizon Revenue Group advertisements across other websites and platforms.

These services may use browsing behavior and cookies to provide more relevant advertisements.

Users can manage advertising preferences through browser or advertising platform settings.

10. Sharing of Information

Horizon Revenue Group does not sell or rent personal information to third parties.

Information may only be shared under the following circumstances:

  • To provide requested services
  • With trusted vendors operating under confidentiality agreements
  • When required by law or legal obligation
  • To prevent fraud, abuse, or security threats

In the event of a merger, acquisition, or restructuring, user data may be transferred as part of business operations with proper notice where applicable.

11. Data Access & Control

You have the right to:

  • Request access to your personal information
  • Correct or update inaccurate data
  • Request deletion of personal data
  • Withdraw consent where applicable

To make a request, please contact us using the information listed below.

We retain information only for as long as necessary to fulfill legal, operational, and business obligations.

12. Data Protection & Security

We implement industry-standard administrative, technical, and physical safeguards to protect user information.

While we strive to maintain secure systems, no method of transmission or storage is completely secure. Therefore, absolute security cannot be guaranteed.

13. Testimonials & Public Content

If you provide testimonials or reviews:

  • Consent will be obtained before publication
  • You may request removal at any time

Information shared publicly through blogs, comments, or public forums may be visible to others.

14. External Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of external websites.

Users are encouraged to review the privacy policies of any external websites they visit.

15. Referral Services

If you refer another individual to our services:

  • We may collect their name and email address
  • An invitation or introduction email may be sent

You or the referred individual may request removal of this information at any time.

16. Aggregated & De-Identified Data

We may use anonymized and aggregated data for:

  • Analytics and reporting
  • Operational improvements
  • Business insights and research

Such data does not personally identify individual users.

17. Updates to This Privacy Policy

Horizon Revenue Group reserves the right to update or modify this Privacy Policy at any time.

Changes become effective immediately upon posting to this page.

Users are encouraged to review this page periodically for updates.

18. Contact Information

Horizon Revenue Group
Email: info@horizonrcms.com, sales@horizonrcms.com